At Royalty Men’s, customer satisfaction is our priority. If you are not completely happy with your purchase, we’re here to make the return or exchange process simple and hassle-free.

1. Eligibility for Returns

Items must be returned within 14 days of delivery.

Products must be unused, unwashed, and in their original packaging with all tags attached.

Fragrances, undergarments, or customized items cannot be returned due to hygiene and safety reasons.

2. Refund Process

Once your return is received and inspected, we will notify you via email.

Approved refunds will be processed within 5–7 business days back to your original payment method.

Shipping costs are non-refundable (unless the item was defective or incorrectly sent).

3. Exchanges

Exchanges are available for different sizes, colors, or styles (subject to stock availability).

If the desired product is unavailable, a refund will be issued.

4. Damaged or Wrong Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or issue a full refund at no extra cost.

5. Return Shipping

Customers are responsible for return shipping costs unless the product is faulty or incorrect.

We recommend using a trackable shipping service to ensure your item is safely returned.

6. How to Initiate a Return

To start a return or exchange, email us at support@royaltymens.com
with your order number, reason for return, and product details. Our team will guide you through the next steps.